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blue pearl renton


I am disappointed to learn you have this perception of our hospital. COMMUNICATION WITH YOUR CUSTOMERS! Rushed over to this 24 hour pet hospital at 5 AM on a Monday because my poor pup was throwing up blood/clots. Any movement made him cry. With any surgical procedure, there is a risk for complications and it is important that our medical teams provide honest and accurate information prior to a pet parent agreeing to move forward with surgery. The 30 minutes was actually 1 hour and 40 minutes. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. bring the substance with you. Call the closest BluePearl emergency pet hospital and let them know you’re coming. MAKE SURE YOU GET YOUR PETS COVERED AND REALIZE PET CARE IS EXPENSIVE! My pup also had wounded his nail on his left front paw and I asked them to look at it as it was crooked and very painful.

And sure enough I came with my little Frida, she was immediately seen, i filled out her paperwork and after about a 15 minute wait got taken to a waiting room. COME ON! And quit whining and realize this before you get a pet! Honestly, I think she was at home when I got there and she wanted to take a shower before she came in or something. Their lack of communication is astounding and I will never go back. When I got there, I called them and they asked all the normal questions. I agreed to xrays and was told it would be a few hours and to go on home. I don't get why they didn't just let him stay with me. My beloved pup was well taken care of here and the staff took plenty of time with me to find out his history and walk through procedures with me. My dog was put to sleep here. This was the closest place and my 4 month year old pup broke his leg running down the stairs.

I can be reached at the hospital by calling 206-364-1660. We both feel that the vet just didn't want to or wasn't skilled enough to perform the surgery. Blue Pearl has a crazy policy for their customers where they can't leave once their pets are in the facility.

07/26/2020 Robbie T. Robbie T. I spent a solid 4.5 plus hours waiting for my dog to be seen here on Sunday for an emergency. I'm praying for good news.I'm giving 5 stars because we want to think positive! I think she should have done something with the nail. I am disappointed to learn you have this perception of our hospital. Yelp users haven’t asked any questions yet about. When I called to check on his recovery during the night the staff was patient and compassionate with answering all of my questions.

.css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. In that moment of complete frustration I followed my gut and told them forget it, I was taking him home! Thank you so much for making a truly traumatic time a bit easier. He explained this is just a bandaid but we could have many happy weeks to even months with Lucky! We were given the impression that he might not make it, and I suppose other people too (after reading some other reviews). Now that is excellent service. (here’s a, Persistent or severe vomiting or diarrhea. I regret going to this place and having to work with the under-confident vet. As soon as I went to Aerowood in Bellevue, they picked up my puppy as I filled out paperwork.

On pure gut instinct we went to the energetic vet (something we rarely do) and thank goodness.

He said No and that Lucky was so fractious and hard to handle that he would have to be sedated again in order to give him any meds, would have to stay there, etc. I have not been able to identify your client contact information, however, from the details written in your review, it would seem that your pet required an intricate surgical procedure to remove a foreign object from a very sensitive area.

Well, were sitting in the parking lot, with out food and drink, for hours on end with NO communication. I was in and out in under 5 minutes, no sedation necessary and the doctor took the time to look up all other forms of lasiks.
I took my dog here a few times for specialist needs and they've always been informative, friendly and forthright with their costs. I can be reached at the hospital by calling 206-364-1660. The vet tech looked at our cat and said they couldn't do anything about it.

They burrito wrapped him and gave him an injection of lasiks. Dr. Burns called me back shortly after and said Lucky was in congestive heart failure.

I don't know how a cycle of staff could keep up on calls and check ins so I consider it MY job to call. Please know that all of our associates chose this profession because they love animals and want to help them get better. The staff here was so incredibly kind and did everything they could to save our girl. It was annoying and just prolonged the pain of the injury and the stress related to it. The people are nice, however when I took my dog here emergency, THEY SAID NOTHING WAS WRONG. I'm praying for good news.

I took him to BluePearl emergency vet in Scottsdale around 8:00 pm. I urge anyone to find another animal hospital. She started having difficulty breathing so I rushed to the recommended vet hospital, BluePearl. Even though the evening proved to be super crazy, Dr. Poole and the entire staff at BluePearl that I worked with made me feel like we had their full attention and took all of the time needed to explain things and answer any questions that I had. I am so disappointed with this pet hospital. Our beautiful Manx female (a rescue with 3 legs) we call Gary was sore on her hind end but nothing was visible. Hello Tia, we hope your pet is recovering well after his procedures. It was during covid so had to stay in the car. My Sissy Sue is going there today to see neurologist.

No remorse. Please know that all of our associates chose this profession because they love animals and want to help them get better. Then, my vet also prescribed the medication every 12 hrs instead of every 24 hours. He was healthy before and had no signs nor symptoms, but collapsed and we brought him to this despicable hospital because it was the only one open...the vet never counseled us that the tremendously expensive surgery that would be necessary would be the only way to save our beloved dog.
First time here and I expected a huge bill for emergencies but was pleasantly surprised. So, what is the deal with that "Vet"? I would never go back to this place, let alone trust them with my pets life. We both regret not being told the only way to save our pup was this surgery...that even if the chances were slim they were still chances...and now it's too late. I asked about antibiotic ointment or something as it was bleeding whenever anything touched it. What to do in an emergency? I met with Dr. Burns, who might as well have been asleep and I'm pretty sure he nodded off while the xrays were loading. The nurses seemed wholly unconcerned, even stating "well specialists are only here until 5-6", which again would've been fine, since we could've gone to another ER if we had known that soon arrival.

Blue Pearl Renton, a Medical Group Practice located in Renton, WA I was very unhappy with the staff at the front desk, the not knowing what was going on with my pup, not knowing my pups name or if he was a he or she.

I could tell they were completely shocked but stayed very professional and said to bring Lucky in now. Called to let them know i was here and within... We have needed to use this veterinary clinic in the past and have been okay with their service. This place needs to be put in the customers shoes and feel the pain of the customers! There is a gel you can just put in there ear so you don't have to pill them.

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